How It Works

✨ How It Works – Your Custom Jewelry Journey

At Customizey, we make it easy to turn your personal story into a piece of meaningful jewelry. Here’s how it works:


🛒 Step 1: Choose Your Product

Browse our collection of personalized jewelry – from name necklaces and photo lockets to custom rings and engraved bracelets. Find the piece that speaks to you.


✍️ Step 2: Add Your Personalization

On the product page, simply enter your:

  • Name, date, initials, or coordinates

  • Photo or handwriting upload (if applicable)

  • Font style or charm preferences

Have something special in mind? Add extra details in the order notes.


💳 Step 3: Place Your Order

Once your customization is complete, go ahead and checkout securely. You’ll receive a confirmation email or WhatsApp message with your order details.


🛠️ Step 4: We Handcraft Your Piece

Our skilled artisans begin working on your order. Every item is made to order with care and precision.
Production time: 3–5 business days


🚚 Step 5: Shipping & Tracking

Once ready, we carefully package and ship your item. You’ll receive a tracking number to follow your delivery.

Delivery time:

  • Dubai & UAE: 3–7 business days

  • Middle East: 5–10 business days

  • International: 7–14 business days


🎁 Step 6: Receive & Treasure It

Your custom piece arrives ready to wear or gift — a lasting memory captured in jewelry.


💬 Have Questions?

We’re here to help you every step of the way.
Contact us via WhatsApp, email, or our Contact Page if you need assistance with your order.